Last Updated: 23-02-2025

H&S Retailers (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

We may collect the following types of personal and non-personal information:

• Personal Information: Name, email address, phone number, shipping and billing address, payment details, and order history.
• Account Information: If you create an account, we collect your username, password, and preferences.
• Payment Information: When making a purchase, we process payment details through secure third-party payment processors. We do not store your credit/debit card details.
• Device & Browsing Information: IP address, browser type, operating system, referring URLs, and interaction with our website.
• Cookies & Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill orders, including shipping and payment transactions.
• To provide customer support and respond to inquiries.
• To improve and personalize your shopping experience.
• To send promotional emails, special offers, and updates (you can opt out at any time).
• To analyze website performance, trends, and user behavior.
• To prevent fraudulent activities and enhance security.
• To comply with legal obligations and enforce our terms and conditions.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

• Service Providers: Third-party vendors (e.g., payment processors, shipping carriers, and marketing partners) who help us operate our business.
• Legal Compliance: If required by law, we may disclose information to comply with legal processes, investigations, or protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Your Rights & Choices

You have the following rights regarding your personal data:

• Access & Correction: You can request access to your data and update or correct inaccuracies.
• Opt-Out: You can unsubscribe from marketing emails at any time.
• Delete or Restrict Data: You may request deletion or restriction of your personal data under certain circumstances.
• Cookies & Tracking: You can modify your browser settings to decline cookies, but this may affect website functionality.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware of such data collection, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. Your continued use of our services after changes constitute acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

📧 Email: contact@hsretailers.co.uk