Delivery Information Policy
Shipping Zones:
We currently ship within the United Kingdom, across Europe, and internationally worldwide.
Processing Time:
Orders are processed within 1-2 business days (excluding holidays) after receiving full payment.
Shipping Time:
Shipping times vary depending on the destination. Please refer to the checkout page for estimated delivery times to your location.
Shipping Methods:
We offer standard and express shipping options. Costs and delivery times will be displayed at the checkout.
Order Tracking:
Once your order has been dispatched, you will receive a tracking number via email to monitor the status and location of your package.
Shipping Costs:
Shipping costs are calculated based on the weight of your order and the destination. The total shipping cost will be displayed at the checkout before completing your purchase.
Returns / Non-Delivery Clause
If an order is returned due to an incorrect address provided by the customer or missed delivery attempts, reshipping fees may apply.
Customs and Import Taxes:
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Delivery Issues:
If you encounter any issues with the delivery of your order, please contact our customer support at email: contact@hsretailers.co.uk or call +44 7402 463677 for assistance.
Lost or Stolen Packages:
We are not responsible for lost or stolen packages after they have been marked as delivered by the carrier. Please ensure a secure delivery location.
Changes to Delivery Information Policy:
We reserve the right to update our Delivery Information policy. Any changes will be reflected on this page.
Contact Information:
For any questions regarding our Delivery Information, please contact us at email: contact@hsretailers.co.uk or call +44 7402 463677